Contact Us

We're happy to answer any questions or help with returns. Just fill out the form below and we'll get with you right away! 

For all Amazon-related inquiries, please make sure to include the order number in your message, e.g. "112-2729397-4656805"   

Joyin Customer Support Line: (800) 781-3067   Monday-Friday

Joyin SMS: (602) 922-9782

Monday - Friday： 9AM-6PM MST 

Collaboration Requests: If you want to promote our products on your social media pages or YouTube channel, please send us an email at support@joyin.co

Retailer Application: If you are looking to sell Joyin products through your store, please visit this page: https://www.joyin.co/pages/retailer-application 

Inventor Proposals: If you are an inventor with a concept to submit to us, please submit this form: https://forms.gle/8rV7h5Q9E5Z2BoVM6

Our Mail Address：Joyin US Corp, 17500 S 40th St, Phoenix, AZ 85048

Our Office Address: 17500 S 40th St, Phoenix, AZ 85048