Product Safety Alerts and Recall Information

At Joyin, safety is our highest priority, and we work diligently to earn the trust of parents and caregivers every day. In line with this commitment, Joyin has issued a voluntary recall of its dive sticks sold prior to October 23, 2025 (recalled dive sticks) in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The recalled dive sticks exceeded the compress limit set forth in the federal dive sticks regulation, which may pose an injury risk if  a user falls or lands on the dive stick in shallow water, or during underwater retrieval.  Click HERE to read the Press Release related to this recall.

Importantly, this recall applies only to the specific dive sticks described below. No other water toy products sold by Joyin are subject to this recall.  .

The recalled dive sticks were sold in a package of Sloosh water toys, Model 40041, containing 30 pieces (Sloosh water toys).  Only the dive sticks contained in the package of Sloosh water toys sold prior to October 23, 2025 are being recalled. There were 5 dive sticks sold in each package of Sloosh water toys.   

The model number 40041 is printed on the back of the box of Sloosh water toys, next to the bar code. The model number 40041 is also printed on top of one end of the dive stick, along with Joyin’s name and tracking information.  

Product Improvement

We have redesigned the dive sticks to meet U.S. federal dive stick regulations.  The redesigned dive sticks do not exceed the compression limit set forth in the federal regulations..  

What Should You Do?

Discontinue use of recalled dive sticks immediately and follow the steps below to obtain redesigned dive sticks. Consumers should take a photo of the disposed dive sticks in the trash and email it to Joyin at support@joyin.co. Once received, Joyin will send the consumer redesigned dive sticks that meet federal regulations in an equal number to those disposed.

Questions?

For additional questions about the recall, please contact (800) 781-3067 or email: support@joyin.co. The call center will be available to answer any calls Monday through Friday, 7 a.m. to 6 p.m. MST.

For any additional questions read our FAQ’s HERE.